Returns

• Eligibility: Sasha Milano accepts returns within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
• Initiating a Return: To initiate a return, please contact our customer service team at info@sashamilano.com within 7 days of receiving your order. Provide your order number, the reason for the return, and any supporting documentation or images.
• Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number and instructions for returning the item. Please include the RA number on the outside of the package.
• Return Shipping: We are responsible for return shipping costs, for the first return.
• Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed within 15 days, and a credit will automatically be applied to your original method of payment.

Exchanges

• Eligibility: Sasha Milano allows exchanges within 7 days from the date of delivery. To be eligible for an exchange, the item must be unused, in its original condition, and in the original packaging.
• Initiating an Exchange: To initiate an exchange, please contact our customer service team at info@sashamilano.com within 7 days of receiving your order. Provide your order number, the reason for the exchange, and details of the new item you would like.
• Exchange Authorization: Our customer service team will provide you with an Exchange Authorization (EA) number and instructions for returning the item. Please include the EA number on the outside of the package.
• Exchange Shipping: We are responsible for shipping costs related to the exchange for the first exchange.
• Exchange Process: Once your item is received and inspected, we will process the exchange and ship the new item to you within 15 days.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Items marked as year end sale.
• Personalized or customized items.
• Items damaged due to misuse or neglect.

Contact Information

For any questions regarding returns or exchanges, please contact our customer service team at info@sashamilano.com.

Intellectual Property

All content on the Sasha Milano Website, including text, graphics, logos, images, and software, is the property of Sasha Milano and is protected by intellectual property laws.

Privacy

Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our Website, you consent to the practices outlined in the Privacy Policy.

Limitation of Liability

Sasha Milano shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Changes to Terms and Conditions

Sasha Milano reserves the right to modify or update these Terms and Conditions at any time. It is your responsibility to review them periodically.